Summary The VP, Crisis & Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank's crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including: Technology and cyber incidents Third-party or supply chain failures Natural disasters (e.g., hurricanes, earthquakes, wildfires) Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence) Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions) Pandemic or public health crises Infrastructure outages (e.g., power, telecommunications, water supply) The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums. The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness. Salary Range: $150k-$180k Key Responsibilities Strategic Leadership Develop and lead a crisis and incident management strategy aligned to the bank's operational resilience framework and key business services. Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies. Establish and manage governance forums and escalation protocols for crisis and incident oversight. o Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders. Incident Response and Crisis Management Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications. Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols. Ensure that major incidents—including those involving third parties and cyber events—are managed in line with regulatory requirements. Integrate internal communications tools and channels into a unified communications strategy. Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken. #LI-DNI Experience Essential: Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity. Experience leading cross-border incident response and regulatory engagement Experience Desirable: At least 3 years of experience in a senior leadership role within the banking or financial services industry. Education Essential: Bachelor's degree in Risk Management, Information Technology, Business Continuity, or a related field. Education Desirable: Advanced degree (MBA, MS) is strongly preferred. Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred
...maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and...
...weeks of free hotel accommodation -Wide variety of course materials and teaching aides The Job Our Education Center is now holding interviews for energetic, open-minded and qualified English teachers to teach either young learners aged between 3 to 18 years old...
...busy schedule? Maybe you are looking for a part time job that works around YOUR other jobs.... ...home caregiver to assist clients with their daily activities in the comfort of their own... ...great work* Flexible scheduling* Daily PayServices that caregivers provide:*...
...75M+ run rate. About The Role Handshake is hiring an Executive Assistant to support multiple VP-level leaders and manage a range of... ...EA team ~ Familiarity with distributed office setups and remote employees. Perks Handshake delivers benefits that help...
...for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and... ...Join Us?** FLEXIBILITY: Choose full-time or part-time based on your schedule. SUPPORTIVE... ...tasks with minimal supervision.* Manage data entry, including creating leads, contacts,...