Customer Service Representative - Entry Level Job at FI Incorporated, Virginia Beach, VA

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  • FI Incorporated
  • Virginia Beach, VA

Job Description

We are a fast-growing events and marketing agency specializing in face-to-face customer engagement and brand representation. Our team works on dynamic, in-person campaigns designed to connect with the public, build brand awareness, and drive results.

We're currently seeking Entry-Level Customer Service Representatives to join our events team. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced setting, and wants to gain hands-on experience in marketing, promotions, and customer service.

What You’ll Do:

  • Represent brands at local events, pop-ups, and retail activations

  • Engage with customers in-person to answer questions and provide product/service information

  • Deliver excellent customer service through clear, friendly communication

  • Assist with event setup, breakdown, and brand display management

  • Work closely with the team to achieve campaign goals and customer satisfaction targets

What We’re Looking For:

  • Strong communication and interpersonal skills

  • Positive, outgoing, and professional attitude

  • Interest in customer service, sales, or marketing (no experience required)

  • Ability to work on-site at events (this is not a remote position)

  • Dependable, self-motivated, and team-oriented

What We Offer:

  • Comprehensive, paid training — we’ll teach you everything you need to know

  • Growth opportunities into leadership, team lead, or event management roles

  • Weekly pay and performance bonuses

  • A supportive, energetic work environment with team socials and incentives

  • Valuable experience in marketing, events, and public-facing roles

Job Tags

Weekly pay, Local area,

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