Job Description
Title: Dental Administrative Manager Reports To: Regional Manager & CEO
The Dental Administrative Manager is responsible for overseeing the administrative functions of a dental practice. This role ensures smooth daily operations, coordinates patient scheduling, manages staff, and handles financial transactions. The ideal candidate will have excellent organizational skills, a keen attention to detail, and the ability to provide exceptional patient service.
Become Part of a Successful Pediatric Dentistry and Orthodontic Team as a Practice Administrator. Seeking an exceptional team and goal-oriented leader for a full time Practice Administrator who is passionate about their career and patient care.
Key Responsibilities - Administrative Management:
- Oversee daily administrative operations, ensuring a smooth and efficient workflow.
- Develop and implement office policies and procedures to enhance productivity and patient satisfaction.
- Maintain accurate patient records and ensure compliance with privacy regulations (HIPAA).
- Staff Supervision:
- Manage and support administrative staff, training, and performance evaluations.
- Coordinate staff schedules to ensure adequate coverage during business hours.
- Address any staff issues or concerns promptly and professionally.
- Patient Coordination:
- Manage patient scheduling, ensuring optimal appointment slots and minimizing wait times.
- Handle patient inquiries, concerns, and complaints in a courteous and efficient manner.
- Ensure that all patient communications, including reminders and follow-ups, are timely and accurate.
- Production and KPI Goal Management:
- Set and monitor production goals for the practice, ensuring targets are met or exceeded.
- Analyze production data to identify trends, opportunities for improvement, and areas needing attention.
- Implement strategies to increase patient retention, case acceptance, and overall practice revenue.
- Conduct regular team meetings to review performance metrics and align team efforts with practice goals.
- Office Maintenance:
- Ensure the dental office is clean, well-maintained, and fully stocked with necessary supplies.
- Coordinate with vendors and service providers for office maintenance and repairs.
- Ensure all equipment is properly maintained and functioning.
- Compliance and Training:
- Ensure the practice adheres to all relevant regulations and standards.
- Conduct regular training sessions for staff on compliance, safety, and best practices.
- Stay updated on industry trends and changes in dental practice regulations.
Qualifications - Bachelor’s degree in healthcare administration, business administration, or a related field (preferred).
- Minimum of 3-5 years of experience in a dental or healthcare administrative role.
- Strong leadership and management skills.
- Excellent organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in dental practice management software is a plus.
- Ability to handle sensitive and confidential information with discretion.
Job Tags
Full time,