Job Description

We are looking for a Mail Clerk in Providence, Rhode Island. The person in this position is responsible for basic mailroom processing tasks , in person customer service and telephone customer service . We offer benefits. If this sounds like a great fit, apply today!
Responsibilities
Mailroom responsibilities include but are not limited to:

• Mail Clerk Tasks:
• Perform general office activities, such as typing, answering telephones, operating office machines, scanning, copying. processing mail, or securing confidential materials .
• Data entry tasks such as notes when you call a client, leave a message or send out a piece of mail.
• Be assigned a group of team members whom work remotely; you will be responsible for sending out their outgoing mail, all outgoing mail must be tracked in the case management software and noted appropriately.
• Be assigned a group of team members whom work remotely; you will be responsible for scanning, assigning and noting their incoming mail.
• Receive and sort incoming mail, prepare mail for courier pickup or personal delivery.
• You will be calling clients to set up appointments to pick up their settlement checks.
• You will process files on to CD’s, USBs or paper files for delivery to other law firms and clients.
• You will be reviewing all outgoing mail for accuracy, and communicating with members of management/supervisors when errors are found. Maintain and monitor postage meter ; a pply proper postage to all outgoing envelopes utilizing postage meter.
• You will be responsible for incoming faxes, assigning faxes to the correct team members and adding documents to the appropriate cases.
• Additional tasks as needed.

Qualifications

• High School Diploma
• Experience with Outlook, SharePoint preferred but not required

Job Tags

Full time, Work at office, Remote work,

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